Surefront Case Study: Specialty Foods Provider

Client Profile

The specialty foods provider sources a diverse range of gourmet food products from around the world. They cater to both retail and wholesale markets, facing challenges in managing a complex and varied supply chain, alongside the need for real-time information and compliance with different market regulations.

Key issues include:

Complex Sourcing and Buying Process: Involves multiple steps with global suppliers, necessitating detailed supply chain visibility.
Lack of Real-Time Information from ERP: Current systems do not provide real-time data, leading to inefficiencies in decision-making.
Risk of Errors from Disparate Spreadsheets: Use of multiple spreadsheet versions increases the risk of data errors.
Fragmented Information Silos: The absence of a unified system causes fragmented data across different departments.

Let's examine some key pain points and solutions to this client:

Key Challenges

Our Solution:

Implement a robust Supply Chain Management system to provide real-time visibility across the entire supply chain, ensuring seamless coordination and reducing the risk of delays or errors.

Our Solution:

Integrate with Oracle ERP and many of our other integration partners to ensure real-time data access. Enhance the accuracy and speed of decision-making processes by providing up-to-date information on inventory, orders, and other critical metrics.

Our Solution:

Centralize and standardize data management through tools like the Tech Pack Builder and Supplier Collaboration, which streamline updates and communications, reducing the likelihood of errors and improving consistency.

Our Solution:

Implement a unified platform combining Product Lifecycle Management (PLM), Product Information Management (PIM), and Customer Relationship Management (CRM) to consolidate data, enhance collaboration, and streamline processes across departments.

Our Solution:

Utilize advanced Workflow Management tools to provide clear visibility into project timelines, responsibilities, and progress, ensuring that all stakeholders are informed and aligned with the project milestones and goals.