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Surefront / Solutions / PLM

Buy better with centralized information, images & videos.

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Product lifecycle management software that increases your products’ speed to market by 70% or more.

Unleash your purchasing power to buy better.

Project and Workflow Management

Make struggling to manage diverse teams across disparate tools a thing of the past. Surefront’s Unified Product Lifecycle Management (PLM) software lets you customize your team’s workflow by order, project, quote or vendor.

Surefront Unified PLM System will enable you to oversee your product's lifecycle, from product design and BOM management to retirement. Streamline your workflow with real time discussions and real time data sharing in our centralized data hub. We make project management a breeze, so you can focus on producing quality products.

Surefront PLM system includes task management features that create a digital thread that begins when you concept a product, letting you add due dates, communicate with your team, and track the status of each task across systems. So, you can kick back and enjoy your newfound ability to passively increase employee satisfaction by 50% or more. 

Project and Workflow Management

Event Logs & Audit Trails

Requirements management is a time-consuming process for retail teams. As SOX compliance and sustainability regulations grow, auditing and reporting is more complex than ever.

Our unified tools simplify the auditing process, so you can bring products to market faster. Surefront calms the chaos, which means helping our customers adhere to industry regulations in a fraction of the time.

Review event logs and audit trails for SOX compliance, right in the platform. View all present and historical information in one place. Easier reporting. Fewer errors. Happier teams. Change management has never been this easy.

Event Logs & Audit Trails

Contextual Chat Messaging

Lost chat threads? Dropped communications? Hard to locate data? Not anymore. At Surefront, we understand that you work with massive amounts of data and images for every product you bring to market.

If your business processes are bogged down by hours of sifting through various communications to find the product or customer information you need, we have a solution. Our contextual chat messaging feature lets you search conversations to find information in 3 ways: by order, product, or quote.

Surefront PLM system makes shuffling between emails, spreadsheets, attachments, and text messages to find the information you need a thing of the past. So you can find present and historical vendor communications in a fraction of the time. Accessible data points. Enough time to produce innovative products. A more competitive retail business. That's the power of Surefront.

Contextual Chat Messaging

Order Management

Misplaced line sheets? Delayed emails? Ambiguously postponed visuals? Your team’s workflow shouldn’t hinder your ability to do quality management, gain customer feedback, and get product orders to stakeholders. Surefront Product Lifecycle Management Software offers BOM management to enhance the production process. From enabling stakeholders to review production materials to requirements management, we'll streamline your product design and ordering process.

Surefront's order management functionality lets you check the status of your purchase orders and confirm product inspection data right from the platform. No ambiguity, no dropped communications. Just a streamlined digital thread that begins at the initial design phase and takes you all the way up to date information and providing B2B customer service.

With Surefront, your orders are always confirmed on time, compliant with all regulations, and accurate down to the last detail. It’s time to turn your company’s infrastructure into your competitive advantage. Your B2B customers will thank you.

Order Management

RFQ and Quote Management

What could your team do with the extra time generated by 10x faster quote customization? With Surefront Unified PLM Product Lifecycle Management, you can send and respond to RFQs (requests for quotes) in seconds.

We understand that, in the retail industry, you need to work with external sources outside of your organization. That's why we let you respond to quotes, confirm pricing details, and share visual showcases right from our centralized product lifecycle management software. No more sorting between spreadsheets, email attachments, and text messages. See user feedback right in the platform.

However many organizations you work with in your globalized supply chains, Surefront has your quoting process covered. Benefit from a holistic view of all of your business operations on one single platform. Then kick back and revel in what your team can accomplish with the time they get back.

RFQ and Quote Management

Image Annotations & 3D Images

Imagine you could showcase each product in vivid detail throughout the sales process. How would that impact your bottom line? Well, imagine no more. Surefront Unified Product Lifecycle Management (PLM) lets your internal and external teams work from a catalog full of robust product visuals.

But that's not all. Use Surefront to export product images to multiple departments in just a few clicks. Whether your team needs imagery for your product catalogs, you want to send them directly to a potential customer, or your use them for marketing campaigns across multiple apps, we've got you covered.

Other systems don't offer cloud based, centralized images as part of their value proposition. Surefront lets you make notes and tag stakeholders right on the product images. Make email marketing campaigns intuitive with easily accessible product imagery. Turn every reluctant new contact into a motivated seller or buyer.

Image Annotations & 3D Images

Supply Chain Transparency & Responsible Sourcing

Industry requirements for supply chain transparency are on the rise. Don't let your team get bogged down for months, trying to obtain supplier communications, vendor compliance, product compliance, and quality compliance information.

Surefront has the functionality to automate these time consuming processes. With vendor management features for factory certification, vendor audits and onboarding, we take you all the way through your service lifecycle. Vendor questionnaires and surveys simplify regulation compliance, including: CTPAT, FSMA, Prop 65, ESG, Forced Labor, and more. We even give you a communications log to hash out SOX compliance details with your B2B customers!

Product testing and compliance may not be rocket science, but it sure can feel that way. You'll never have to waste another second with Surefront in your arsenal. Let us show you how profitable your business relationships can be.

*Stay tuned for our B2B marketplace feature, to be released in 2024!

*Stay tuned for our analytics and dashboard feature, to be released Summer 2023!

Supply Chain Transparency & Responsible Sourcing
“Each new product used to take more than a dozen emails and spreadsheets. We’ve eliminated those with Surefront.”
Christine Fernandez

Creative Director, JIA HOME


What is Product Lifecycle Management software?

A PLM program in manufacturing manages products and all of the information associated with them throughout the product life cycle. PLM systems provide an overview of the product design process for all stakeholders in the manufacturing industry. They're also used by product designers for computer aided design. Finally, the software is used for manufacturing and production purposes.

Let's take a deeper look.

What is PDM vs PLM?

Ready for a deep dive into acronyms? PDM is a software tool that helps with product development, primarily tracking technical information. PLM software, on the other hand, goes way beyond the product development software first stage. It tracks product information past the initial technical and development phases of enterprise product, all the way to product retirement.

Why is PLM software used?

PLM technology helps businesses maintain a detailed, time-stamped history of product changes. The second you begin designing a product in your PLM, the digital thread begins. Thus improving the integrity of your audit trails. It reduces the potential for fines, delays and lost sales from products that don't comply with regulations.

For bonus points, a PLM solution is even used for product management after the product makes its exit from the factory. It covers every phase throughout your supply chains, from delivery to retirement.

Product Lifecycle Management (PLM) software is used to manage the entire lifecycle of a product, from its conception and design to manufacturing, distribution... even disposal. Here are the key applications of PLM enterprise software:

  1. Centralized data management

    PLM software provides a centralized repository to manage all product-related data. This includes design files, product specifications, bills of materials, supplier information, and manufacturing instructions.

    With PLM, all stakeholders can access accurate and up-to-date data. This promotes collaboration and reduces the errors that occur when working with outdated or inconsistent data.

  2. Collaboration and communication

    A PLM solution facilitates cross-functional team collaboration. It facilitates communication and information sharing among team members, such as design, engineering, manufacturing, and marketing –– even if they're located in different departments or even countries.

    The result? Faster decision-making, reduced rework, and improved efficiency across supply networks.

  3. Streamlined product development process

    PLM software helps streamline product development by providing tools for product design, 3D rendering, and analysis. It allows teams to create, modify, and validate product designs in a virtual environment, significantly speeding up the time-to-market and reducing the opportunity for human error.

  4. Supply chain management

    PLM software helps manage global manufacturers supply chain by integrating with other enterprise systems, like enterprise resource planning (ERP) software and API integrations. It enables companies to track and manage suppliers, source components and materials, and optimize the supply chain for efficiency and cost-effectiveness.

  5. Regulatory compliance and quality management

    PLM solutions help retail teams comply with regulatory requirements and quality standards. They do this by maintaining present and historical records of product specifications, testing, and certifications.

    Thus facilitating traceability and ensuring products meet all relevant environmental, safety, and quality standards.

  6. Service and maintenance

    PLM software goes way beyond the product development phase to support all requirements of products throughout their lifecycle. It lets companies track and respond to customer issues, manage warranties, and provide timely after-sales service.

PLM solutions were designed to enhance collaboration, further innovation, and accelerate product development. They facilitate quality management, optimize supply chains, and ensure regulatory compliance –– supporting the entire lifecycle of a product, from inception to end of life.

What is PLM vs PLCM?

More acronyms for you here: PLM means Product Lifecycle Management, while PLCM stands for Product Lifecycle Cost Management. They're two related but distinct concepts. PLCM refers to a business model that enables the commercial management and sale of products, with regard to costs and sales measures.

  1. Product Lifecycle Management (PLM)

    PLM refers to the practices, processes, and technologies used to master the entire lifecycle of a product, from its conception and design through manufacturing, distribution, and eventual retirement.

    It encompasses activities including product development, engineering, change management, collaboration, document management, and version control. A PLM solution aims to improve product quality, accelerate time-to-market, reduce costs, and enhance collaboration and communication among different teams throughout the product lifecycle.

  2. Product Lifecycle Cost Management (PLCM)

    PLCM, on the other hand, focuses specifically on managing the costs of a product throughout its entire lifecycle. This involves estimating, tracking, and updating the costs incurred during product development, manufacturing, distribution, maintenance, and disposal.

    PLCM aims to optimize costs, home in on opportunities for cost reduction, make informed decisions around pricing, and ensure that the product remains financially viable over its lifespan.

In short, PLM is a broad concept that covers everything about product management; PLCM, on the other hand, is a small aspect of PLM that deals specifically with cost-related activities. Both PLM tools and PLCM are crucial to help organizations effectively manage products, while minimizing costs.

Product Lifecycle Management VS Product Data Management

Product Lifecycle Management software (PLM) software and PDM are related, but distinct concepts in the field of product development and lifecycle management. The two terms are often used together, but they serve different purposes.

Let's take a look:

Product Lifecycle Management (PLM) Software

Product Lifecycle Management software is a comprehensive system of management throughout the entire lifecycle of a product, from conception and design to manufacturing, distribution, and eventual retirement.

It streamlines people, data processes, and other business systems across numerous departments and functions within an organization. These include engineering, manufacturing, supply chain, frontline marketing, services, and sales.

The core goal of Product Lifecycle Management software is to enable efficient collaboration, streamline processes, and aggregate product information. It provides a centralized repository for managing product information, such as: design specifications, bills of materials (BOMs), engineering, pricing details and other associated data.

Product Data Management (PDM)

PDM software manages and controls product data throughout its lifecycle. PDM systems are often a subset of a PLM system, but they can also be standalone solutions. PDM software is focused on managing engineering data, like CAD files, 3D models, technical drawings, and surrounding information. PDM software concentrates on engineering data and configuration management; PLM, on the other hand, is an umbrella term for a far broader range of functions.

Product Lifecycle Management software is a comprehensive platform encompassing the whole lifecycle of a product –– this includes design, manufacturing, and distribution. While PDM software focuses specifically on product introduction, as well as managing engineering data and documents. In short, PLM is a broad umbrella term that encompasses PDM functionalities.

What is the right PLM for your business processes?

If you're looking to expedite your time to market and innovation processes, you first need to understand that all PLM solutions are not created equally. Product lifecycle management solutions that are built to serve retail teams usually offer functionalities catered to the unique demands of the retail industry.

These include:

  • The ability to communicate with teams about products in one centralized place.

  • The ability to house and manage product data. 

  • The power to loop in external stakeholders throughout the product development processes –– or if you use Surefront, throughout product development AND sales.

  • The ability to automatically customize product listings for hundreds of eCommerce platforms.

  • The power to customize product orders to unique retailers’ specifications. 

  • The ability to request multiple quotes with a single click and ask for changes on the fly.  

  • The capacity to view historical data to see who completed specific tasks. 

Many different features fall under the PLM umbrella. In light of this, you'll want to be sure to implement product lifecycle management software that has right features and the built-in integrations for your team’s unique needs. Retailers and suppliers need a unified PLM & PIM solution that’s industry specific.

Only unified collaboration platforms with PLM, PIM, and CRM tools give teams the option to interface with external stakeholders –– such as buyers, suppliers, manufacturers, etc. And only a Unified Product Product Collaboration Platform can free your sales team from Excel documents and email communications. 

We take a deeper dive into PLM solutions in The Ultimate Guide to Product Lifecycle Management Software, which you can find here

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“Each new product used to take more than a dozen emails and spreadsheets. We’ve eliminated those with Surefront.”
Christine Fernandez

Creative Director, JIA HOME

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